Grievance Redressal Mechanism (for Accessibility Issues)
Kindly Fill the Form
Grievance Redressal Mechanism :
- Dedicated Channels
- Email: accessibilitywsa@gmail.com
- Helpline: +91-8369182672 (operational Mon–Fri, 9:30 AM – 6:00 PM)
- Web Form:Â Fill the above web form
- Process
- All accessibility-related grievances will be acknowledged within 2 working days.
- Resolution/response will be provided within 15 working days.
- Complex issues requiring longer timelines will be communicated clearly to the complainant.
- Escalation Matrix
- Level 1: Nodal Officer Ms. Munmun Kyal, Email: accessibilitywsa@gmail.com, Contact: +91-8369182672
- Level 2:  Partner , Ashish Kyal, helpdesk@wavesstrategy.com, Contact +91-9920422202
